Refund
Policy.

01Overview

At Fempreneur Website Designs, we are committed to delivering high-quality websites, funnels, and digital experiences that meet and exceed your expectations. We take pride in every project we work on and stand behind our work.

Please read this policy carefully before purchasing any of our services. By engaging with us, you agree to the terms outlined below.

02Our Services Are Custom Work

All services offered by Fempreneur Website Designs — including website design, funnel building, landing pages, and automation setup — are custom, bespoke projects created specifically for each client.

Because of the time, research, and creative work that begins immediately upon project commencement, we do not offer refunds once work has begun.

03Deposit & Payments

All projects require a non-refundable deposit to secure your spot and begin work. This deposit covers the initial planning, research, and design phases.

• Deposits are non-refundable under all circumstances once work has commenced.
• Remaining balance payments are due as outlined in your project agreement.
• Failure to pay remaining balances may result in project suspension or cancellation without a refund of the deposit.

04Cancellations

If you wish to cancel your project before work has begun (prior to the agreed start date), you may request a refund of any payments made beyond the initial deposit.

If cancellation occurs after work has begun:

• The deposit is fully forfeited.
• Any work completed up to the point of cancellation will be billed at our standard hourly rate.
• If the amount already paid does not cover the work completed, an invoice for the remaining balance will be issued.

05Revisions & Dissatisfaction

We want you to love your final product. Every project includes a set number of revision rounds as outlined in your project agreement. We encourage open communication throughout the process so we can address any concerns early.

If you are dissatisfied with any deliverable, please notify us in writing within 3 business days of delivery. We will work with you to resolve the issue within the scope of your agreement.

Dissatisfaction with the final product does not qualify for a refund if the deliverables meet the agreed-upon scope and revision limits have been met.

06Exceptions

Refunds may be considered only in the following circumstances:

• Fempreneur Website Designs is unable to deliver the agreed services due to circumstances on our end.
• A duplicate payment was made in error.
• A technical error resulted in an incorrect charge.

All refund requests must be submitted in writing to [email protected] within 7 days of the issue occurring.

07Chargebacks & Disputes

We take chargebacks seriously. If a chargeback is filed without first contacting us to resolve the issue, we reserve the right to dispute the claim and provide all documentation of work completed.

We always prefer to resolve any concerns directly and amicably — please reach out to us first before escalating to your payment provider.

08Questions?

If you have any questions about this policy or would like to discuss your specific situation, we're always happy to talk. Reach out and we'll respond within 1–2 business days.